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Can
a resume be more than a "door opener"?
It's no secret
that resumes in general have a lousy reputation. A good resume is
almost an extraordinary exception. Why? Why do many hiring authorities
view resumes as having limited value in the selection/hiring process?
Is there a connection between the lousy rep resumes have and this
fact: predominately they're self-prepared by job-seekers seeing
them as a necessary evil in a process they think is unchanged from
5, 10, and 20 or more years ago?
In answering
those questions, let's first look at the bigger picture of the current
job market and the era we live in, one of rapid pace, heavy job
demands and an unrelenting sense of urgency. Both can be instructive
in shaping an outlook and developing a search strategy and self-marketing
message leading to more than simplistic job replacement.
The current
job market is characterized by relatively low unemployment. Some
experts are going further in describing conditions as the leading
edge of a long-term structural labor shortage. Seemingly, this is
ideal for job-seekers looking to move up the food chain or maybe
unhook from management systems and work cultures that aren't a good
match for them.
In this rapid
paced era, advantage in job-seeking goes to those who have command
of their written (e.g. resume & letter of intro) and spoken message
(e.g. interviewing). One mistake many make in marketing themselves
is to assume they need to show extensive talent so they reach for
everything but the kitchen sink and put it in their resume. Their
misguided zeal buries what they do really well and makes it hard
for a stressed hiring authority to figure it or them out. Not the
outcome wanted.
Hiring managers
often hire because of a single talent (e.g. technical skill) a candidate
has. In high tech sales hiring in the past, for example, it was
key for a candidate to demonstrate they could turn numbers. In other
words "sales" skills were most highly prized. According
to some knowledgeable search professionals, that's changing. Now,
preference in sales positions is given to technical proficiency
first and sales skills second. Hiring authorities believe they can
take a person with the requisite technical proficiency and strengthen
their sales skills if need be. The options for a person in an organization
that's changing their preferences is to either quickly "skill
up" (not always realistic) or search for an organization that
prizes whatever it is they do best and know how to present what
that is on paper and in person.
For many job-seekers,
"selling themselves" ends up meaning "selling themselves
short." This happens as a result of choosing vagueness they
mistakenly think "expands" their marketability when all it does
is make them look fuzzy to a busy hiring manager. It happens as
a result of resume content that dwells too heavily on job descriptions
and duties instead of specific outcomes. It happens as result of
resumes that compromise credibility by featuring the quantity of
the candidate's skills rather than the quality of the results. It
happens as a result of resumes deficient in describing the challenges
and their context that give perspective to the achievements.
Yes, the resume
can be more than a simplistic door opener if it is seen as a key
part of the branding process. Properly drafted it can proactively
influence the nature of the interview "dialogue" rather than letting
it drift into a one-way interrogation. By judiciously leaving out
some details, it can be a basis for talking points and amplification
during the interview that can ease the stress of an interview, and
turn it into more of a conversational rather than inquisitorial
process. Which kind of process do you think leads to more heads
and hearts being won?
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